The Internet Retailing and eDelivery conference is a must for retailers and ecommerce solution providers looking to stay ahead of the curve. We were lucky enough to join the innovative audience at this year’s conference and enjoyed some great talks, insight and learnings on the future of ecommerce and delivery. We’ve collated some of our top takeaways and highlights in this blog.
Alastair Stirling, Head of Retail at Google shared what’s set to be on the horizon for the retail industry:
With over over 20 million customers and 650 stores, Asda is undoubtedly one of the biggest retailers in the UK market; and with the growth of their click and collect and delivery service are a great source of inspiration for other retailers.
Karen Gibson, Head of Client Relationships shared some insights from Asda and advice for future-proofing your supply chain. Here are our top takeaways:
Asda are currently paving the way for some really innovative and exciting delivery and click and collect processes. Here’s what you should be keeping an eye out for:
How can retailers create more emotionally engaging online shopping experiences that will improve customer retention and revenue? This was the question posed in the Top 500 panel and debated amongst some of the leading players in the UK ecommerce industry. Simon Bell, Managing Director at Diligent Commerce; Sean McKee, Director of Ecommerce at Schuh and Philip Driver, Head of Ecommerce at Canon shared some great insight and advice for using emotion to increase conversions:
Yotpo recently conducted a survey with 2000 British shoppers to gauge how important social media is when shopping for products online. The results were really interesting – we’ve pulled out some top stats below:
Did you attend this conference and learn anything we’ve missed? Let us know in the comments!