Most omnichannel retailers have established payment workflows on their ecommerce stores, but phone, wholesale and other channels typically require payment and credit card entry into a separate platform. Here are 4 key reasons to integrate your payment platform with your order management software:
Brent Bellm, CEO of BigCommerce, Andrew Porter, Chief Product Officer of Brightpearl, and Brendan Witcher, Principal Analyst at Forrester, teamed up to discuss emerging trends in omnichannel from a front and back office perspective. Brendan Witcher offered up key statistics and trends Forrester has broadly observed in online retail, while Brent Bellm and Andrew Porter offered insight into omnichannel trends specifically in front and back office technology.
Once an order is shipped, typically, you will generate an invoice to send to your wholesale customers, or you will simply mark your order as invoiced for your retail customers. Invoicing is core to any retail business’ accounting to correctly recognize revenue and manage customer and supplier debt. However, even the simple process of invoicing can lead to mistakes, if not done correctly, which quickly leads to incorrect financials. So, let’s discuss how and why you should automate your invoicing through the use of an omnichannel retail system to keep things slick and streamlined.
Tablet based point of sale is becoming the predominate solution for retail brick and mortar locations. And with good reason! Mobile point of sale hardware is relatively cheap when compared to fixed, proprietary hardware and allows for delightfully designed apps which can be up and running in minutes.
Many small to mid-sized retailers shy away from implementing Electronic Data Interchange (EDI) within their business, it’s often believed to be something only their larger competitors can benefit from. However, EDI is becoming increasingly popular with small to mid-sized retailers and it’s easy to see why.
What is selling on consignment?
Selling on consignment is when vendors retain ownership of their products and contract with other retailers to store and sell those products. There are loads of articles (‘Selling products on consignment’, ’Consignment’ by Shopify, ‘11 tips when selling through consignment’) out there about consignment selling in traditional retail but barely any are focused on the consignment model in ecommerce. We will focus specifically on the benefits and costs of running a consignment model in ecommerce.