Omnichannel Retail Advice

The best place for the latest retail news, stories, tips, and trends.

Best Practice Advice for Your End of Year Accounts

Written by Tom Mullett on 15 December 2017

On December 6, we held a webinar with one of our accounting Partners, Evenstone about best practice at year end so participants could start fresh next year in the best possible shape. Sara Jaffer from our Support Team and Julie Stevens from Evenstone shared their considerable experience, which we have consolidated in this blog for you.

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5 Goals Every Retailer Should Have for 2018

Written by Nicole Leinbach Reyhle on 13 December 2017

As we prepare to put a cork in 2017 and look forward to a new year of retail innovation, let’s investigate how technology is poised to disrupt the retail landscape in the coming year.

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8 Financial Health KPIs Retailers Should Not Ignore

Written by Chris Arndt on 11 December 2017

This is a guest post written by our friends at Red Granite, an Orba Company and outsourced accounting firm.

Simply checking your income statement once a month is not enough to maintain the financial health of your retail business. To keep a finger on the pulse of your financials, you should frequently administer a mini financial health check. In addition to your balance sheet, there are a number of Key Performance Indicators (KPIs) for growth but it’s important to use industry-specific metrics. Whether you’re approaching year-end, or gearing up for a New Year’s sale to expunge your stale inventory, these are the 8 KPIs you can use to ensure your retail company is in good financial health going into January.

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5 Ways to Build In-Person Loyalty in a World of Ecommerce

Written by Taylor Burke on 08 December 2017

This is a guest post written by Taylor Burke from

Last year, a major retail threshold was crossed — 51 percent of purchases are now being made online. Ecommerce has officially taken the lead over in-person shopping, which is interesting when you consider another statistic — 64 percent of shoppers report that they prefer making their purchases at brick-and-mortar stores.

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What is GDPR & What Does it Mean for Retailers?

Written by Duncan Clark on 06 December 2017

GDPR (General Data Protection Regulation) is a new EU regulation that comes into force from May 25, 2018. GDPR provides a legal framework that sets guidelines for the collection and processing of personal information of individuals within the EU. It replaces the 1995 data protection directive and its central aim is to give greater protection to individuals and how their private data is handled.

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Mobile Management: Three Reasons to Manage Retail Operations from Your Phone

Written by Nicole Leinbach Reyhle on 04 December 2017

Multi-tasking has long been a priority that retailers have had to learn to do, yet it hasn’t been until recently that multi-tasking merchants have truly been able to excel in their retail goals. Thanks to mobile management features that include inventory control, employee communication, customer service options and transaction processing, mobile has introduced more opportunities and stronger retail effectiveness for merchants small and large. In fact, mobile management even offers retailers the opportunity to manage their store at anytime, from anywhere.

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November: In Review 2017

Written by Danielle Ricketts on 01 December 2017

Hello and welcome to November: In Review

October | September | August

We’re officially in the most festive month of the year so that means it’s time to recap on the best retail and ecommerce news and advice to hit the internet in November. Last month was a big month for retailers and wholesalers as the holiday season preparations were in full swing and we saw the Black Friday & Cyber Monday weekend finally take place.

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Black Friday & Cyber Monday in Numbers

Written by Danielle Ricketts on 30 November 2017

If you took part in the Black Friday and Cyber Monday weekend, congratulations you survived the flash sale frenzy and we hope you saw an increase in sales and profit! Now that the weekend has passed, we wanted to dive into the data to discover the biggest independent retail trends from the BFCM weekend. Everyone’s talking about the retail giants so we wanted to shine the light on those small and mid-size retailers who also take advantage of the extra traffic and footfall.

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How to Migrate Easily from Magento 1 to Magento 2

Written by Uwe Weinkauf on 27 November 2017

This is a guest post contributed to us by our friends at MW2 Consulting.

The latest major version of Magento was released close to two years ago. However, a certain portion of ecommerce websites still haven’t migrated to Magento 2. In many ways, this is easy to understand. After all, Magento 2 is vastly different from Magento 1, which creates a number of potential issues. Even though this ecommerce platform is among the most capable ones, this is also its weakness. Migrating to Magento 2 often poses an inconvenience along with added expenses. However, this shouldn’t be the case if this process is meticulously planned.

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Using Automation and Technology in the Warehouse for Operational Efficiency

Written by Justine Cross on 23 November 2017

When we think of automation and technology in the warehouse, we likely think about Kiva Robots, or the better known: ‘Amazon Robots’. After all, it was big news when Amazon started using 30,000 of these robots to help automate their picking processes. Consistently striving ahead with automation in retail, it can seem tough to keep up with big brands like this. But it doesn’t have to be.

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