Omnichannel Retail Advice

The best place for the latest retail news, stories, tips, and trends.

4 Reasons to Integrate Your Payment Platform and Order Management Solution

Written by Kenny Johnson on 20 February 2018

Most omnichannel retailers have established payment workflows on their ecommerce stores, but phone, wholesale and other channels typically require payment and credit card entry into a separate platform. Here are 4 key reasons to integrate your payment platform with your order management software:

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Strengthening Vendor Relationships: What Retailers Need to Know

Written by Nicole Leinbach Reyhle on 16 February 2018

Cultivating strong business partnerships with your solution providers is paramount to running a successful and profitable retail business. As we move further into 2018, an increasing amount of retail operations are centered on facilitating an enjoyable and consistent omnichannel shopping experience for customers… as well as building relationships with the vendors whose technological solutions can help retailers build and maintain a seamless omnichannel presence.

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Moving to Magento 2 Soon? Questions to Ask Yourself First

Written by Phoebe Haig on 14 February 2018

If your ecommerce store is on Magento 1, and you’re wanting to migrate soon, you need to be strategic in your planning. We’ve asked our partners, Magento ecommerce experts, JH, for their insight.

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5 Proven Strategies to Attract More Online Shoppers

Written by Justine Cross on 12 February 2018

In the ever more competitive world of retail, you need to remain ahead of your competition and attract more online shoppers by leveraging every weapon in your arsenal. You need to think about how to optimize your product listings for both conversions and search engines, how best you can use social media and paid advertising and how your product images are going to draw more shoppers in.

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Shipping from Your Physical Storefront: The Benefits of Incorporating Ecommerce into Your Sales Strategy

Written by Nicole Leinbach Reyhle on 08 February 2018

The impact of ecommerce retailers on small to mid-size brick and mortar stores is undeniable. Online sales continue to climb and the U.S. Census Bureau recently reported that ecommerce made up 9.1 percent of total retail sales in Q3 of 2017, which was up 3.6 percent from the second quarter. Additionally, Statista projects that retail ecommerce sales will eclipse 603.4 billion U.S. dollars in 2021. Of this, Statista estimates that 121 billion dollars will be generated by ecommerce apparel and accessories purchases alone.

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5 Key Tactics to Achieve Ecommerce Shipping Excellence

Written by Simon Wright on 01 February 2018

This article was written by one of our partners, Parcelhub, a multi-carrier shipping and ecommerce customer services solution.

As mission-critical as effective inventory management, delivering your items in a proactive, premium, yet cost-effective manner will help you build best-in-class customer loyalty, differentiate from your competition and increase customer lifetime value. This article outlines five areas to consider when optimizing your delivery processes.

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January: In Review 2018

Written by Justine Cross on 29 January 2018

Hello and welcome to January: In Review

2017 Highlights | November | October

Take a brief break from your January returns processing and holiday season analysis to recap on the top five retail news stories, articles and industry reports that hit the web this month.

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Three Techniques for Effective Inventory Management Optimization

Written by Helen Peatfield on 25 January 2018

Failure to effectively manage inventory can cost any business dearly but for many, it is a huge and time-consuming undertaking. Optimizing your inventory management requires planning, careful analysis and continual improvement in order to stay ahead of the competition, ensure you don’t miss out on sales and cut costs on wasted resources.

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Is it time for you to invest in a new ecommerce website?

Written by Sam Graves on 23 January 2018

This article was written by one of our partners, We Make Websites, who are specialists in ecommerce website solutions.

Post Black Friday and January sales, how well did your ecommerce website perform? Is it fully connected to every area of your business? Were you able to take full advantage of the seasonal gold rush? More importantly, are your customers happy?

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Three Key Benefits of WMS Implementation

Written by Helen Peatfield on 19 January 2018

How much visibility do you have into your inventory levels, operational efficiency and staff habits?

Do you have a sneaking suspicion that you could be cutting costs and improving customer service but not sure how?

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