Multichannel Retail Advice

The best place for the latest retail news, stories, tips, and trends.

5 Reasons Every Retailer Needs to Be Using an Integrated POS

Written by Nicole Leinbach Reyhle on 21 March 2017

Retailers are among the busiest professionals – with a to-do-list that’s never ending and inventory that’s always rotating. Understandably, merchants get busy and as a result, sometimes overlook valuable ways to strengthen their business. Among them? Introducing a point-of-sale system to their store. Whether it’s due to lack of time, lack of interest or lack of knowledge, a POS system should be at the top of every retailer’s to-do-list if it already isn’t a part of their store operations.

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10 Top Tips for Providing World Class Customer Service

Written by Hwe Pang on 17 March 2017

What is world class customer service? It is a question that I am sure many people will have varying opinions on but all will lead to the same thing - making customers' lives easier and giving them an experience that helps them. Providing world class customer service should leave a customer with an experience they will cherish. Making sure customers feel important will ensure that they would have no hesitation in dealing with you again and will attract more customers, and ultimately, more revenue.

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Reduce risks with EDI: Hear top tips for success

Written by Kenny Johnson on 14 March 2017

Many small to mid-sized retailers shy away from implementing Electronic Data Interchange (EDI) within their business, it’s often believed to be something only their larger competitors can benefit from. However, EDI is becoming increasingly popular with small to mid-sized retailers and it’s easy to see why.

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5 Tips to Increase Brand Engagement Through Packaging

Written by Cory Levins on 10 March 2017

One of the hot topics right now in the business world is brand engagement. Although there are differing definitions of engagement, it describes the process through which an emotional memory (or connection) is formed between the consumer and the brand of the company (the brand refers to a feature of the company that makes them unique within their space).

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3 Ways to Retain Customers & Increase Sales

Written by Nicole Leinbach Reyhle on 07 March 2017

It’s reported that 80 percent of future revenue could come from just 20 percent of existing clients, and yet too often businesses overlook this potential in exchange for making new customers their top priority. Keeping this in mind, what’s your strategy when it comes to customer retention?

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February: In Review 2017

Written by Danielle Ricketts on 01 March 2017

 

January | 2016 In Review | November

The beginning of March? That can only mean one thing, it’s time to recap on the hottest retail, ecommerce and digital marketing news and advice to hit the internet last month. We’ve done the hard work for you by scrolling through tonnes of articles to find the best of the best. Here’s our pick of the top 5 pieces of content from February...

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Bristol Shopify Meetup Highlights: Automation in Ecommerce

Written by Beth Motherwell on 27 February 2017

We were delighted to sponsor and speak at the first Bristol Shopify meetup last week. Attracting an audience of Shopify partners, retailers and web developers, it was a great evening with a wealth of tips, insights and advice on best practices, all designed to help retailers achieve growth.

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Streamline your business: 9 top tips for retail success [Webinar Infographic]

Written by Beth Motherwell on 23 February 2017

 

The retail industry is constantly evolving, and there’s been a huge shift in consumer buying habits, retail businesses are becoming reliant on automation and multichannel strategies to survive.

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10 Omnichannel Retail Strategies to Connect with Customers [Infographic]

Written by Danielle Ricketts on 20 February 2017

Connecting with customers has never been easier. The digital age offers a vast number of ways to reach and communicate with your audience. With the majority of shoppers experiencing multiple touch-points before buying, it’s important to show your presence across a number of channels and offer a consistent customer journey throughout. This infographic includes the top 10 omnichannel strategies your business should adopt.

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Double Trouble: How Introducing Cross-Merchandising Can Increase Sell-Through

Written by Nicole Leinbach Reyhle on 17 February 2017

Looking to increase your store sales? One of the best strategies and yet most often overlooked ways to do this is through cross-merchandising. First thing is first, however. Just what is cross-merchandising?

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